UAB gets New Facility and New Campus Recreation Software!

Background

The University of Alabama at Birmingham Campus Recreation Center opened in May, 2005, and is one of the finest campus recreation facilities in the country. Covering 150,000 square feet on three floors, the center has four basketball/volleyball courts, five racquetball courts (one of which can be converted for squash and four for wallyball), four aerobic studios, 18,000 sq. ft. of weight and cardio-fitness areas, game room, KidsZone, CenterCourt gym used for indoor soccer, floor hockey and badminton, juice bar, indoor track and a climbing wall. Lounge areas and a patio are available for study or relaxation. The facility is open to UAB students, faculty/staff, alumni, and spouses and dependants of these groups.

The Challenge

The previous recreation center was housed in the student center and was managed without any software systems.

According to Matt Miller, Associate Director of Campus Recreation – Facilities, the challenge of moving into a new facility and implementing a new software system at the same time was daunting, to say the least,

"When transitioning from an office suite in the student center to a complete, state-of-the-art facility of our own, we knew it was time to shed the pencil and paper methods of recordkeeping and move towards a software system that would handle the increased volume of data and traffi c that the new facility would bring".

The Solution

By implementing Spectrum, CSI Software was able to provide UAB with a robust application that helped improve staff productivity by allowing them to focus on customer service. A phased approach towards the implementation of the campus recreation software allowed the staff of UAB to focus on both the opening of a new facility and learning of a new software system, simultaneously.

"Their customer support and training teams have been very helpful throughout all stages of implementation, from pre-installation until now" says Miller. "They came to campus and trained our staff, assisted in all phases of implementation, worked cooperatively with our IT staff on technical needs, and now they are just a phone call away should we have a question or concern."

The Benefit

  • • Increased staff productivity
  • • Improved security
  • • Accurate data collection and reporting
  • • Enhanced customer service

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Management Team

  • Ken Heineman
    Director of Sales

    Ken Heineman has worked at CSI Software for over 10 years and is responsible for leading the company's sales department.

  • David Molina
    Director of Product Development

    David Molina is responsible for executing the overall technology vision for the company. David manages the Development teams, in-house and offshore, and maintains the company’s security compliance. Since 2003, David has led the development of new initiatives and has been instrumental in transitioning CSI Software to the cloud.

  • Ryan Wehmeyer
    Director of Marketing

    Ryan joined CSI Software in 2006 as Marketing Manager. He is responsible for all marketing initiatives including branding, demand generation, PR and product marketing.

  • Scott Wimberley
    Implementation Manager

    Scott joined CSI Software in 2006 and spent 9 years as a consultant, assisting customers with their implementation of CSI Software. As Implementation Manager, he is responsible for coordinating and scheduling all software implementations including conversion, training, and go live support.