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Five Seasons Family Sports Clubs to Standardize on CSI Software
Another Top 100 Customer Selects Spectrum NG
Houston, TX 22-03-2010 08:00 AM
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Five Seasons Family Sports Clubs consists of seven clubs located in Northbrook and Burr Ridge, IL; Cincinnati, Dayton and Westlake, OH; Crestview Hills, KY; and Indianapolis, IN.
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Each Five Seasons is an 114,000 square-foot multipurpose facility.
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They have over 36,000 members and 1000 employees.
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Five Seasons is number 42 on the Club Industry Top 100 with revenues of $29.2m.
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Five Seasons will realize of number of important benefits by implementing Spectrum NG, including:
* Consolidation of multiple systems used in various departments of the club into one fully integrated single source software solution.
* Reduction in the cost of printing and storing membership statements, membership agreements, and customer tickets from point of sale.
* Increase revenue and employee efficiency in the tennis and fitness departments by deploying Spectrum NG Scheduler and Scheduler Billing.
* Strengthen member involvement and satisfaction by launching the Spectrum NG Online Services module.
* Improve the Spa and Event Management systems by deploying the Spectrum NG Spa and Event Management applications.
* Provide the corporate office with a centralized enterprise system to help manage memberships, products and pricing.
Supporting Quotes
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"For Five Seasons to thrive we must differentiate ourselves by how we service the member. With Spectrum NG we can deliver a higher level of personalized service providing us a market edge that results in an increased value proposition." Thomas J. Deere, EVP, COO
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"We are extremely pleased that Five Seasons has selected Spectrum NG to help streamline operations, enhance the customer experience and increase efficiencies throughout the organization" says Andy Wigderson, Vice President, Sales and Marketing.
Supporting Resources
About Five Seasons
A Five Seasons Family Sports Club represents the ideal combination of an expansive offering of sports and fitness activities coupled with the personal attention and ambiance of an upscale club. It is uniquely different with offerings for all members of the family, from small children to seniors. Five Seasons is a year-round facility, a club where families and friends spend precious time together in a truly comprehensive high quality environment.
A Tennis and Racquet Club
A Fitness Club
A Swim Club
A Dining & Social Club
A Day Spa
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President
and CEO: Jonathan Ross