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Notification Manager Trigger Your Best Response. Take the lead on any opportunity that walks through your club. CSI Notification Manager generates a custom action plan for any new activity initiated by prospects or members. From sales leads to member changes, arm the right employees with the right information – valuable data points that make a difference. Get ahead of the game with Notification Manager, a simple feature for boosting revenue and providing superior customer service. Customizable, automated and working unattended, Notification Manager offers endless possibilities for delivering your best club experience. Does your membership offer a free fitness evaluation? Notification Manager links members to staff, alerting your designated specialist to make an appointment for that evaluation. Does a member want a personal trainer? Quickly make a downstream connection to your trainers and schedule a session. Save time. Be more efficient. Give your customers what they want. Find new revenue streams and maximize your production. Notification Manager seizes opportunities your competitors miss. Today’s club is a unique blend of professional services. Personal training, spa treatments and summer camps - it is no longer just sweat and iron. And sometimes the real challenge is matching the right customer with the right service. Notification Manager helps make that match, while staying connected to every prospect, guest, or member enjoying your mix of professional services. With the Notification Manager menu, you can configure automatic tasks, like sending an e-mail or generating a prospect call when a predefined event occurs. Trigger your workflow with a series of actions based on that event. Customize, automate, and let Notification Manager work in the background to kill response times and build more business. For prospects, it closes the gap between interests and membership. For members, it’s a great way to get more from your club. And for employees, it nurtures leads and spotlights your premium services. Notification Manager is a virtual team designed for your success. It’s the right answer to any customer request.
Notification Manager in Action Set up Notification Manager based on your club’s personalized features and benefits, and capitalize on everything your club has to offer. Create predefined triggers, like when a “prospect becomes a member,” or when a “member checks in for the first time.” Build your own combinations because SpectrumNG flexes to deliver an endless variety of service options. Even associate a trigger with custom member codes or user-defined fields. With Notification Manager, imagine anything making criteria more unique to your facility. Dig deep into your club’s capabilities and let Notification Manager make a connection. Take personal training. Simply attach “member codes” to prospects and new members interested in one-on-one workouts. Notification Manager automatically e-mails your personal training manager detailing interest and contact information. Quickly engage the prospect and never miss a revenue opportunity. It’s easy, intuitive and plays to your strengths. Stay in touch with members, prospects and guests without manual tasks, without mixed signals. Help streamline different departments and eliminate miscommunication. And all of your triggers and templates are easy to remember because everything is configured to match your club’s needs and services. With speed and flexibility, you make the plan for notifying your staff of important events impacting your club. The rest is automatic.
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